Terms of Use (Partners)

Last Updated: February 12, 2026

1. Platform Role

Styllo provides appointment booking and payment facilitation services. Salons are independent service providers.

2. Commission & Fees

Styllo may charge a commission per booking. Fees may change with notice. Razorpay or payment gateway charges may apply.

3. Service Obligations

Salon agrees to:

• Provide services professionally
• Maintain hygiene standards
• Honor confirmed bookings
• Maintain accurate service pricing

4. Refund Responsibility

If a refund is required due to salon cancellation or service refusal, the salon may bear the refund cost.

5. Chargebacks

If a customer disputes a payment, the salon must provide proof of service within 48–72 hours. Failure to provide proof may result in settlement deduction.

6. Prohibited Activities

Salon shall not:

• Offer illegal services
• Process fake bookings
• Attempt to bypass platform payments

7. Suspension

Styllo may suspend partner accounts for:

• High cancellation rates
• Customer complaints
• Fraud activity
• Regulatory issues

8. Liability

Salon is solely responsible for:

• Service quality
• Staff conduct
• Local business compliance

Styllo acts only as a technology intermediary.