Privacy Policy

Last Updated: February 12, 2026

1. Introduction

Styllo (“we”, “our”, “us”) operates a salon booking and grooming services platform that connects customers with registered salons and barbers (“Service Providers”). This Privacy Policy explains how we collect, use, disclose, and protect customer information when using the Styllo mobile application and website. By using Styllo, you consent to the practices described below.

2. Information We Collect

A. Personal Information

• Full name
• Mobile number
• Email address
• Profile photo (optional)
• Location (if enabled)

B. Booking Information

• Salon selected
• Services chosen
• Appointment time
• Payment status

C. Payment Information

We do not store card details. Payments are processed securely through third-party payment gateways. We may store transaction IDs and payment confirmations.

D. Device Information

• IP address
• Device type
• Operating system
• App usage data

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Confirm bookings
• Send booking reminders
• Process payments
• Improve app functionality
• Prevent fraud and misuse
• Provide customer support
• Comply with legal requirements

4. Information Sharing

We may share your data with:

• Registered barbers/salons for booking fulfillment
• Payment gateway providers
• Law enforcement if required by law

We do not sell your personal information.

5. Data Storage & Security

We implement reasonable technical and administrative security measures. However, no internet transmission is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain customer data as long as the account is active or as required for legal or tax compliance. Users may request account deletion at any time.

7. Your Rights

You may:

• Access your data
• Update incorrect information
• Request account deletion
• Opt-out of promotional messages

To exercise these rights, contact: support@styllo.in

8. Refund & Cancellation Data Handling

Refunds are processed according to Styllo’s cancellation policy. Transaction data may be retained for audit and compliance purposes.

9. Children’s Privacy

Styllo is not intended for users under 18 years of age.

10. Changes to Policy

We may update this policy at any time. Continued use of Styllo means acceptance of updated terms.